How can we help?

1. Create an account – click Register & Enter. One account can enter many competitors.
2. Add your competitors (name and date of birth) under Competitors, and any groups, choirs, bands or schools under Groups & Schools.
3. Choose classes under Enter Classes – pick who is entering and you will only see the classes they are eligible for.
4. Add item details (title, composer, duration) and add the entry to your cart.
5. Check out and pay online in one transaction.
6. Upload backing tracks for dance and recorded-accompaniment entries before the music deadline.

• Parents / guardians create one account and add all of their children.
• Adult competitors create an account and add themselves as a competitor.
• Teachers and dance studios can enter their students, and groups/troupes, from one account.
• Schools create an account and add each choir, band, dance group or verse speaking group as a group.

Please don't create a separate account for every child – one account per family, studio or school keeps receipts and results together.

Entries close on the date shown on the home page (for 2026: Sunday 15 March 2026). Please review your entries carefully – no alterations or additional entries are accepted after the closing date.

All competitors, teachers, parents and guardians are regarded as knowing the rules, so please read the Conditions of Entry before entering. Each section of the online syllabus also lists the specific rules, time limits and prizes for every category.

Contact the co-ordinator of the section – their names and emails are on the home page and in the syllabus:

• Dance – secretary@dubboeisteddfod.org.au
• Vocal / Choral and Instrumental – music@dubboeisteddfod.org.au

The Eisteddfod is run entirely by volunteers and we'd love your help – you don't need to have a competitor entered.

1. Go to Volunteer (in the menu or footer) and log in or create a free account.
2. Open My Account → Volunteering, fill in your availability, skills and an emergency contact, and agree to the volunteer code of conduct.
3. Pick the shifts that suit you – door / front of house, registration desk, backstage marshal, stage manager assistant, results runner, canteen or setup / pack-down.

Use Add to calendar for each shift. We email a reminder the day before. You can cancel a shift online up to 24 hours before it starts; after that please contact the volunteer co-ordinator.

Age is taken as at 31 December in the year of the Eisteddfod – not on the day of the competition. The system works this out from the date of birth and only offers classes that suit that age. Use the Age finder on the syllabus page to see every class a competitor can enter. The committee may ask for proof of age.

Enter Classes only lists classes the chosen competitor is eligible for. Common reasons a class is hidden or greyed out:

• the competitor is too old or too young for that class (age as at 31 December);
• they are already entered in that class (only one entry per class for solos);
• it is a championship and they haven't yet entered the qualifying classes – e.g. a Tap Championship needs a Tap (or Waltz Tap) solo and the Tap Improvisation solo; Piano Championships need two other solo piano classes;
• it is a group class – choose a group/school instead of an individual;
• it is a school-only class and the group isn't set up as a school.

Expand "Classes they can't enter yet" on the page to see the reason for each one.

A Restricted competitor is someone who has not won first place in any eisteddfod or competition in the same category (regardless of age or level) by the entry closing date. You'll be asked to tick a declaration when entering. If you win a first place after entries close you are still eligible. Requests to transfer to the Open category after entries close can't be considered.

Add all the performers as competitors on your account, then choose the lead performer on Enter Classes and pick their partner(s) on the entry form.

• Dance: a competitor may appear in up to two duo/trio routines, each with a different partner. The same partnership can't perform twice.
• Music: a competitor may compete in more than one combination in the same section twice only.

If your partner is from another family, agree who will enter – the system checks the rules across every account.

Go to Groups & Schools and add the group with its name, type (school, studio, community), number of performers and the age of the oldest member. Then choose the group on Enter Classes. Groups must have at least the minimum number of performers listed for the class on the day (usually four). Dance-group teachers and support staff need a verified Working With Children Check – see Your account & privacy.

Yes – until entries close you can edit the item details (title, composer, duration) from My Entries & Music. You can't swap a paid entry to a different class or competitor; contact the section co-ordinator if something is wrong. After the closing date no alterations can be made.

No. Competitors entering more than one class must not repeat the same routine or item, and championship items must not be a repeat of a previous performance in the competition.

When a lot of competitors enter one class, the committee may split it into parts (e.g. 6311A and 6311B), each with its own prizes. You'll get an email with your child's new class. Nothing else changes: your entry, music and fee carry over. Check the program for the new time.

Go to My groups, edit the group and tick Every member of this group has consent to be photographed. Only tick it once you have consent for every member (for schools this is usually your school's media consent list). Without it, the official photographer is asked not to photograph the group.

Log in and open Schedule & Results (in the menu, or from your dashboard). It lists every entry in time order by day: when each class starts (moved automatically if a session is running late), the venue and session, your competitor's place in the running order, and any placings once results are published. Teachers and studios can filter by student and download it as a spreadsheet to share. Anything still unpaid is shown at the top with a Pay for all button.

If the eisteddfod has official accompanists, you can choose one when you enter a class (Accompanist → Official accompanist). Any booking fee is added to the entry. You can change your choice until the entry is paid; after that, please contact the committee. Otherwise choose None, or I'll bring my own and type your accompanist's name.

Open My Entries. Next to a paid entry you'll see Ask to change class (only classes your competitor can enter are offered) and, if the eisteddfod allows it, Ask for a refund – you can attach a medical certificate. The committee looks at it and emails you their decision. Approved refunds go back to the card you paid with (5–10 business days) and the entry is withdrawn.

When you check out from your cart you're taken to a secure Stripe payment page. You can pay by Visa, Mastercard, American Express, Apple Pay or Google Pay. All the entries in your cart are paid in one transaction and a receipt is emailed to you. The Eisteddfod never sees or stores your card number.

Receipts are emailed after payment and are always available under Receipts in your account – open one and use Print to save it as a PDF.

If you closed the payment page or the payment failed, your entries go back into your cart (this can take up to 90 minutes if the page was simply closed). Open your Cart and check out again. You won't be charged twice for the same entries.

Entry fees are not refundable, except where an event is cancelled or the committee can't accept an entry – in that case the fee is refunded automatically to the card you paid with. Entry fees can't be transferred to another event if you change your mind after the program is complete.

Some eisteddfods add a small levy to each entry to cover their music copyright licence (OneMusic – APRA AMCOS & PPCA, or OneMusic NZ), which lets performers use recorded and live music. If it applies, it is shown as its own line in your cart and on your receipt.

Please contact the secretary before entries close. The committee can record a manual payment (bank transfer, cheque or cash) against your entries.

Ticket refunds are at the committee's discretion – please contact the secretary with your order number (TIX-…) before the session. If a session is cancelled, tickets for it are refunded to your card. Refunds go back to the card you paid with and usually take 5–10 business days to appear. Refunded tickets stop working at the door.

If you started paying but closed the payment page, nothing was charged – the seats are released after an hour and you can book again.

If the eisteddfod allows it, you'll see Bank account next to card at checkout. Enter your BSB and account number and accept the direct debit agreement. Direct debits take about 3 business days to clear: your entries are held for you in the meantime and you'll get your receipt by email once it clears. If the debit doesn't go through, we'll email you and your entries go back to your cart to pay another way.

Use the Support us link at the bottom of any page. Choose an amount (or type your own) or a membership, enter your name and email, and pay by card. Your receipt is emailed straight away. Memberships last a year from the day you join. If the eisteddfod is a registered charity with DGR status, donations of $2 or more are tax deductible and the receipt says so.

All dance entries and any vocal or instrumental entry using a recorded accompaniment / backing track must have the music uploaded online. Entries that still need music are flagged on your dashboard and on My Entries & Music. (Improvisation music is supplied by the Eisteddfod.)

1. Go to My Entries & Music.
2. Find the entry and choose Upload music.
3. Select the file (MP3, M4A, AAC, WAV, OGG or FLAC, up to 50 MB) and upload.
4. Press play to check it's the right track and starts at the right place.

You can replace a track any time until the music deadline – the newest upload is the one played on the day. You'll be notified when uploads open.

The system warns you if the track is longer than the class time limit. Please edit the music so the performance fits – significant overtime may be penalised. Time limits are listed for each category in the syllabus.

Yes, for vocal and instrumental classes. Hand one copy of the score (with bar numbers) to the Registration Clerk at least 15 minutes before the class, with the class number, competitor number and item name in the top right-hand corner, plus the signed Copyright Declaration the first time you perform. No official accompanist is provided – arrange your own.

No. In improvisation classes the organisers play the same song for every competitor, and you won't hear it until you're on stage. Your entry shows Music supplied by the organisers.

The program is published online after entries close and the order of appearance has been drawn. It shows every session, the estimated start time of each class and the running order. Use the search box to find a competitor's name or number. A printable PDF is also available.

Competitors must be present at the beginning of the session – withdrawals can change the order of appearance, so exact performance times can't be guaranteed. Competitors who fail to appear when scheduled are not eligible to compete. Register at the desk when you arrive.

Every competitor (and group) receives one competitor number for the whole Eisteddfod. It appears in the program, on results and certificates, and should be written on any sheet music you hand in.

No. Due to child protection requirements the use of cameras or recording devices by individuals is strictly prohibited, and no photography is allowed of performers on stage or in dressing rooms. Unauthorised recordings must be deleted and offenders may be asked to leave. The committee may appoint an official photographer – tell the committee if a competitor must not be photographed.

Only competitors in the current class. No prompting or coaching from the wings. Props must be necessary for the routine, labelled with the competitor's name, stored in the designated area and removed promptly. Glitter, bubbles, feathers, paint or anything that could make the stage slippery or damage it are prohibited.

Go to Tickets in the menu. Choose the sessions you'd like to watch (or a day pass or season pass), pick how many of each ticket type, enter your name and email, and pay securely online by card, Apple Pay or Google Pay. You don't need an account – but if you're logged in, your tickets are also saved under My Tickets.

Your tickets are emailed to you straight away with a QR code for each ticket and a printable PDF. Sessions marked Selling fast have only a few seats left; Sold out sessions can't be booked online.

The stage manager's music player keeps track of how far the session is behind (or ahead of) the program. If it is out by more than a few minutes, the program shows a note on the session and the new expected time for each class still to come.

If you have SMS class reminders switched on, you'll also get a text when your competitor's session is running 20 minutes or more late or early. Please still arrive at least 30 minutes before the program time: classes can catch up.

Join the waitlist on the class's entry page. If a place comes up we'll email you and hold it for you for a couple of days: complete the entry and pay before the time is up to secure it. You can leave the waitlist from the same page.

Ticket prices, concessions (e.g. pension, student and health care card holders), child and family tickets, and any free entry for competitors are listed on the Tickets page. A family ticket admits the number of people shown on it. A day pass covers every session on that day and a season pass covers the whole festival.

Ticket prices and any free entry for competitors are listed on the Tickets page. If you're unsure, please ask at the door or contact the secretary before the day.

Show the QR code for each ticket – on your phone (turn the screen brightness up) or printed – and the door volunteer will scan it. If your phone is flat, the door staff can type in the 10-character ticket code instead (it's in your email and on the PDF).

Each ticket can be scanned once per session. Day and season passes can be scanned at each session they cover. Lost your email? Log in and open My Tickets (if you bought while logged in), or contact the secretary with your order number (it starts with TIX-).

Results appear on Live Results the moment the adjudicator's placings are published. You can add Live Results to your phone's home screen like an app, search for a competitor and star (☆) competitors you want to follow to highlight them. Your own results are also under Results & Certificates in your account.

Once a class's results are published, log in and open My results. Tap Adjudication report next to the performance to read or print the adjudicator's comments and mark.

• Two places are only awarded when at least four competitors enter, and three places when at least six enter.
• There are no split prizes.
• The adjudicator may withhold a prize if there is insufficient merit, and the committee may vary prize money where there are fewer than five entries.
• Prize money and medals for each class are shown in the syllabus.

Prizes and reports must be collected by the final day of the Eisteddfod.

Every performance (except improvisation classes) receives an adjudication report, ready after the following class or session. Parents of competitors under 13 are asked to collect and sign for reports. Where the report has been scanned it can also be downloaded, along with the certificate, from Results & Certificates in your account once results are published.

A protest must be lodged within 30 minutes of the adjudicator's decision, in writing, with a $50 deposit, to the co-ordinator or a committee member. Include the reason, the class/session, the time and your contact details. The deposit is refunded if the protest is upheld. Only an entrant, teacher or parent affected may lodge a protest.

If the adjudicator recorded spoken feedback, it appears under My results with a play button, next to the written comments, once the class results are published. Only you (the account that entered) can listen to it.

Yes – it's free. Open the Live Results app (the Results link on the site), tap Following, follow your competitors by tapping the star next to a result or typing their competitor number, then tap Notify me on this phone and allow notifications.

You'll get a notification when a followed competitor's results are published, about 30 minutes before their class is expected to start, and if their session is running late or early. If you're logged in when you turn them on, you're also notified about your own entries – and you won't be texted as well.

iPhone and iPad: first add the Live Results page to your Home Screen (Share → Add to Home Screen), open it from there, then turn notifications on. To stop, tap Turn off on the same card.

During the group sessions you can vote for your favourite group performance on the People's Choice page. Choose a performance, enter your email and type in the 6-digit code we email you to confirm. One vote per person per round.

Check your junk/spam folder and that the email address was typed correctly. Codes expire after 30 minutes – if yours has expired simply vote again to receive a new one.

Click Log in → Forgot password? and enter your email. We'll send you a link to choose a new password.

Dates of birth, contact details, medical/access notes and adjudicator comments are visible only to you and to Eisteddfod officials. Publicly, only competitor names, competitor numbers, items and placings are shown in the program and results – by entering you agree to names being published in the program, media and on the Eisteddfod website and social pages.

All teachers, support staff and volunteers involved in dance group activities at the DRTCC must have their WWCC verified by the Society by the due date (20 May 2026). Add your WWCC number and expiry under Account – the committee will verify it. Late requests will not be considered, and only verified people may access areas where they interact with children.

Competitors with a disability are encouraged to enter. Tick support needs on the competitor's profile and contact the section co-ordinator to discuss requirements.

Log in and open My Account → SMS Alerts. Enter your Australian mobile number (e.g. 0412 345 678), tick the box to agree to receive texts, choose which alerts you want and click Save SMS settings.

Use Send me a test SMS to check the number is right. We never text anyone who hasn't turned alerts on.

Go to Account → Your data & privacy.

• Download my data gives you a file with everything we hold: your details, competitors, entries and results, payments, tickets, volunteering, text messages and survey answers.
• Delete my account removes your and your competitors' personal details (music and proof-of-age files are deleted too). Past results and payments are kept as the eisteddfod's records, without names. You can't delete an account while you have entries in a festival that hasn't finished yet.

Children's personal details are also cleared automatically some years after their last festival.

Only texts about your entries and festival days – never marketing:

• Class starting soon – about 30 minutes before a class you have a competitor in is expected to start (times can change, so please be at the venue early).
• Results published – a link to the results as soon as they're published for a class you entered.
• Festival announcements – important news from the committee on the day, such as delays or venue changes.

Teachers and studios with several students in one class get one text per class, not one per student.

Every text ends with an Opt out link to your SMS settings. Untick the alerts you don't want, or untick the consent box to stop all texts, and save. You can turn them back on at any time.

Yes, for any role where you interact with competitors – backstage marshals, stage manager assistants, results runners and the registration desk. Shifts that need one show a WWCC required badge.

All teachers, support staff and appointed volunteers involved in dance group activities at the DRTCC must have their WWCC verified by the committee by the due date, and only verified volunteers may enter areas where they interact with children.

Add your WWCC number and expiry date under Volunteering → My volunteer details. You can sign up for WWCC shifts straight away while verification is pending, but you can't be checked in to them until the committee has verified your check. Volunteer checks are free from Service NSW. Front-of-house, canteen and setup roles don't need a WWCC.